All orders are shipped from our headquarters in Puerto Rico.

How long does it take to ship?

All orders are processed and shipped Monda- Friday from 8:00am to 3:00pm. Every customer receives a shipping notification once the package leaves our office. Please check your SPAM box before sending us an email requesting an update. It takes 3-7 days to process your order, but we may take longer during busy periods. Your local carriers may experience delays beyond our control.

Shipping Process

Once your order is placed, you will receive an email notification for:

• Order confirmation
• Package tracking number
• Package ready to be delivered
• Package has arrived

If you have not received a shipment notification for your order after 7 days, please contact us.